TURNKEY IT REMOTE SERVICES

KEEP YOUR BUSINESS RUNNING WITH SECURE REMOTE ACCESS

In this time of change and volatility, we recognize your business is facing many challenges and we would like to help you with a critical issue–the need to work remotely.

In light of Governor DeWine’s recent stay-at-home order, all non-essential businesses must close their offices and may continue work at home if they’re able. We want to help you keep business running smoothly and give employees access to necessary files to work successfully from home.

Most of our customers work from the office using either a desktop or laptop computer. In both instances we are able to provide secure remote access from an external device so your entire team can continue to work productively and securely no matter where they are.

Turnkey IT Secure Remote Access provides remote access to the office files, folders and services. It also provides antivirus and endpoint security to protect your data and your business from security attacks, hackers and ransomware.

WHAT YOU GET

  • Remote access from external computer to office computer files, folders, applications, data and services
  • Antivirus, ransomware and hacker protection
  • 24/7 remote monitoring and proactive management and problem resolution
  • 8am to 5pm Unlimited Service Desk Remote End User Support Services
  • Implementation fees will be waived for our current customers

WHAT WE DELIVER

  • You will receive an email with instructions to collect all the required information.
  • A call is scheduled with one of our engineers.
  • On this call we will collect information like password and admin rights to ensure access and relevant information for our Service Desk to provide support services.
  • We use this information to set up the client for Service Desk support.
  • We provide step-by-step instructions to the customer on how to access remotely and how to contact the Service Desk.
  • Using a web browser, employees can now log in from a remote device and have access to their computer files, folders, applications, data and services. The experience is similar to the way they work in the office!
  • The office computer and the business is protected from virus, hackers and ransomware.
  • The NOC and SOC are real time monitoring 24/7 to proactively monitor and manage problems, issues, and security threats.

HOW MUCH DOES IT COST?

We’d love to partner with you to keep your business and employees safe and protected during this challenging time.

$0
ONLY
  • Per month, per user
  • Minimum 12 month contract (non-cancelable)
Contact Us Today to Learn More!

Locations

North Canton
3874 Highland Park NW
North Canton OH 44720
330.499.7337 phone
330.494.7105 fax
800.852.0274 toll free

Toledo
415 Tomahawk Dr.
Maumee OH 43537
419.868.9100 phone
419.868.9120 fax
800.686.5143 toll free

AWARDS

Copeco Inc. has received the highest awards from Sharp Electronics Corporation for our outstanding sales and service.

….dedication to customer service and community involvement

Elite Dealer Award, Office Dealer Magazine

Outstanding Fax Sales Achievement

Sharp Great Performers Club

… recognition for excellence in service.

Sharp Master Technician Award

for sales of Sharp Copiers

Sharp Outstanding Sales Achievement Award

In recognition of outstanding business achievement in Stark County.

SCOPE Award

Awarded to Mark Pamer, Service Manager

Master Technician 2008

COMMUNITY GIVING

Since opening our doors in 1971 we have always made it part of our mission to give back to the community where we live and work. Countless volunteer hours, monetary gifts, programs and other contributions are made by the Copeco family every year.

Here are just a few organizations helped in recent years.

  • Battered Women’s Shelter
  • Domestic Violence Project
  • Junior Achievement
  • Wishes Can Happen
  • Coats for Christmas/ Community Christmas
  • Toys for Tots
  • Akron Canton Regional Food Bank
  • Charity Golf Outings
  • Several Other Non Profits